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Learn about LocalHop terms, features, and best practices.

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Here’s a few answers to our most common questions

  • This is one of our most common questions. Think of a “Hopspot” as an area of interest, for which you want to see interesting local events. You can then add communities or cities to the Hopspot.

    For example, I live in Birmingham but am interested in what is going on nearby. I could create a “Home” Hopspot, then add  Birmingham and the neighboring communities of Beverly Hills, Bloomfield Hills, and Troy to the Hopspot. Once I save the Hopspot, I will see events taking place in these cities all within the same single page view for my Hopspot titled “Home.”

    We encourage you to create multiple Hopspots based on the areas you are interested in.  For example, I have configured my setup to have a Hopspot for Home (based on the above example), Rochester (including Rochester, Rochester Hills, and Oakland Twp.), and Detroit. I can swipe between each Hopspot (like you do with the weather locations on your phone) and view events specifically located in cities within those Hopspots.

  • LocalHop is currently listing events in over 70 communities. Over 200 organizations are registered in these areas and more are joining every week!

    You will find most of our content focused on these communities:

    • Ann Arbor
    • Auburn Hills
    • Berkley
    • Birmingham
    • Bloomfield Hills
    • Clarkston
    • Detroit
    • Escanaba
    • Farmington Hills
    • Ferndale
    • Franklin
    • Kalamazoo
    • Lake Orion
    • Oak Park
    • Plymouth
    • Pontiac
    • Portage
    • Rochester
    • Rochester Hills
    • Royal Oak
    • Southfield
    • Troy

    Please let us know if you have a suggestion for a community that you would like to see using LocalHop!
    info@getlocalhop.com

  • You sure can! Once you are logged into the website click on the “Events” tab. You will see a list of all your upcoming events. To minimize confusion and clutter, the event list defaults to show only upcoming events, past events drop off but remain in the system. To find a past event, search for it by name in the search box or use the drop-down filter tab to search for the event by date. Select the “Duplicate” button, either from the event summary list or event detail page. From here it’s as easy as editing the date and time and saving it as a new event.

  • supported versions for Android – 4.4.x and higher, but we recommend 5.x and higher

    supported versions for iOS – 8.2 and higher

  • The “login” button is for organization admins only. Currently, you can only access your Hopspots and followed organizations through the mobile app (although a web version will be coming soon).

    The “Organizations” tab, however, lets you view any organization’s page and see their upcoming events. Stay tuned for more web features!

  • Download the mobile app and enter your information or login through Facebook.

    If you want to get your organization set up, contact us here to get started.

  • When you favorite an event it saves it to your LocalHop account so you can easily find it later. Click the heart icon in the top right corner of the screen to filter the page to show only your favorite events.

  • You have to go into your phone’s default calendar app to delete the event.

  • Each event is tagged with categories. By default, events of all categories will show in the app. If you go to the category menu, you can narrow down which types of events you want to show in the app.

    For example, if I only turn on the “Free” category, I will only see events that are tagged as being free. Making use of this feature is a great way to customize the app to show you the events you care about.

  • Forgetting your password is not a problem, just follow these easy steps below to quickly reset it…

    On the homepage of the LocalHop webite, select the “Login” button in the top right corner.

    Select the Forgot your password? link.

    Type in your email and select Reset Password.

    You will receive an email with instructions on how to reset your password. Click on the link, type in a new password and select Change Password.

    You can now log in with your new password.

  • Log into your LocalHop account. Access to your calendar code snippet will be available in the admin portal under the organizations tab. If you have purchased a single calendar for your organization, scroll down to the section titled, “Embed Calendar Snippets.” Select the “Get Snippet” button and copy and paste the code where you would like it on your website.

    Calendar Snippet

    If you have purchased a community calendar, select the “Edit” button under the Embed Calendar Snippets section. Search for the organizations you want to show up on your events calendar and hit “Save.” Then select the “Get Snippet” button to get your calendar code for your website.

    Have questions on how or where to place the codes on your website or how to embrace your own styles? Give us a call and let us help. 248.952.9800.

  • 670 pixels is the minimum width to display as a full calendar. If the section provided (such as a column or other container) is less than 670 pixels, the calendar will automatically display as a calendar list view.

  • LocalHop event locations are verified through Google to help provide users with directions to the events using Google Maps. Our recommendation for fixing this is to open Google Maps on your computer (maps.google.com) and select the location on the map where your event will be held. Google will provide you with an address range based on the selected location. Select an address number and road and you can use it to populate the address section for the event you are loading into LocalHop.

  • Yes! LocalHop has a bulk upload template that allows all of your events to be created from a single excel spreadsheet. You can download the template below, once complete send to support@getlocalhop.com and we will upload the list for you. Images cannot be included in the bulk upload, once your events are entered into the LocalHop database you will be able to log in to your LocalHop account and add images to the events. If you have questions, please email us at info@getlocalhop.com.

    Bulk Upload Template