by Rachel Sussbauer | Oct 13, 2020 | FAQs
Categories FAQs My Patron Is Receiving an Error Using My Polaris Validation When an error message prevents a patron from completing the registration process, use our troubleshooting list below to help determine what might be preventing a patron’s validation...
by Rachel Sussbauer | Oct 13, 2020 | FAQs
Categories FAQs How Do I Set up Polaris Validation for My Event? Once Polaris integration has been activated for your library, create a custom form to collect and validate the library card/membership numbers and pins of patrons signing up for your event. The...
by Rachel Sussbauer | Oct 13, 2020 | FAQs
Categories FAQs Can I Reserve a Room Without Booking an Event? Yes, you can! Reserve an internal room for meetings or private events directly from your room management module to book your space. Booking your room/space from here will prevent the event from...
by Rachel Sussbauer | Oct 12, 2020 | FAQs
Categories FAQs Can I Bulk Upload My Events to LocalHop? Yes! LocalHop has a bulk upload template that allows all of your events to be created from a single excel spreadsheet. Images cannot be included, once your events are entered into the LocalHop database...
by Rachel Sussbauer | Oct 12, 2020 | FAQs
Categories FAQs I Do Not Have a Physical Address for My Location Why does LocalHop need a physical address? LocalHop event locations are verified through Google to help provide users with directions to the events using Google Maps. Our recommendation for fixing...
by Rachel Sussbauer | Oct 12, 2020 | FAQs
Categories FAQs Will Localhop Load My Events for Me? Unfortunately, the LocalHop team is not able to load events for organization administrators. Team members will assist administrators through the process of loading events, provide needed support documentation, or...
